Terms of Service & Privacy Policy
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using the Karnet application, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use our service.
2. Service Description
Karnet is a vehicle management application that allows users to:
- Manage their vehicles and information
- Track maintenance and repairs
- Schedule inspections
- View expense history
- Receive alerts and notifications
3. Registration and User Account
3.1 Account Creation
To use Karnet, you must create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials.
3.2 Account Responsibility
You are entirely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use.
4. Acceptable Use
You agree to use Karnet only for lawful purposes and in compliance with these terms. It is prohibited to:
- Use the service for illegal or fraudulent purposes
- Attempt unauthorized access to systems or data
- Transmit viruses or malicious code
- Infringe on intellectual property rights
- Harass or threaten other users
5. Data Protection
Privacy and Security
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
5.1 Data Collection
We only collect data necessary for service operation: account information, vehicle data, and maintenance history.
5.2 Storage and Security
Your data is stored securely with bank-level encryption and regular backups.
6. Intellectual Property
Karnet and its content (software, design, text, images) are protected by intellectual property rights. You may not copy, modify, or distribute these elements without authorization.
7. Limitation of Liability
Karnet is provided "as is" without any warranty. We cannot guarantee:
- Service availability without interruption
- Absolute accuracy of data
- Compatibility with all devices
Our liability is limited to proven direct damages, up to the amount paid for the service.
8. Terms Modifications
We reserve the right to modify these terms at any time. Changes will be published on this page with a new update date. Your continued use of the service after publication constitutes acceptance of the new terms.
9. Termination
You can terminate your account at any time by contacting us. We may also suspend or terminate your access in case of terms violation.
10. Applicable Law
These terms are governed by French law. Any dispute will be subject to the jurisdiction of French courts.
11. Privacy Policy
This section describes how Karnet collects, uses, and protects your personal information.
11.1 Information We Collect
We collect the following information:
- Account information: name, email, password (encrypted)
- Vehicle data: brand, model, year, mileage, license plate
- Maintenance history: dates, costs, intervention descriptions
11.2 How We Use Your Information
Your data is used to:
- Provide and improve our services
- Personalize your user experience
- Send maintenance notifications and alerts
- Generate reports and statistics
- Ensure account security
- Respond to support requests
11.3 Data Sharing
We do not sell, rent, or share your personal data with third parties, except:
- With your explicit consent
- To comply with legal obligations
- With our service providers (hosting, support) who respect our privacy standards
11.4 Data Security
Protection of Your Data
We implement technical and organizational security measures to protect your data: SSL/TLS encryption, regular backups, restricted data access.
11.5 Your Rights
Under GDPR, you have the following rights:
- Right of access: Consult your personal data
- Right of rectification: Correct inaccurate data
- Right to erasure: Delete your data
- Right to portability: Retrieve your data in structured format
- Right to object: Object to data processing
- Right to restriction: Limit data processing
11.6 Data Retention
We retain your data:
- During your active account period
- Up to 3 years after account deletion (for legal reasons)
- Billing data is retained for 10 years (tax obligation)
11.7 Cookies and Similar Technologies
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze service usage
- Improve performance
You can disable cookies in your browser settings.
11.8 International Transfers
Your data may be transferred and processed in countries outside the EU. We ensure these transfers comply with European protection standards.
11.9 Policy Modifications
We may update this privacy policy. Important changes will be notified by email or via the application.
Questions or Concerns?
If you have questions about these Terms of Service or our Privacy Policy, please contact us:
Email: contact@karnet.fr
To exercise your GDPR rights: contact@karnet.fr
We will respond as soon as possible.